Shipping Information
General Shipping:
– All of our products are proudly made in the United States. Orders are processed and shipped from Monday through Saturday.
– Depending on product availability, some items in your order may be shipped separately.
Estimated Delivery Times:
PRODUCTION TIME ESTIMATES:
– Standard apparel orders are typically processed and shipped within 3–5 business days.
– Custom embroidery, sublimation, and handcrafted products may take up to 5–10 business days to complete before shipping.
SHIPPING TIMES:
– United States:
+ Standard Shipping: 6 – 12 Business Days
+ Expedited Shipping: 4 – 8 Business Days
– International:
+ Standard Shipping: 14 – 20 Business Days
+ Expedited Shipping: 7 – 15 Business Days
If you have any questions regarding your shipment, please feel free to reach out to us by email.
Email us: contact.hilateeca@gmail.com
Tracking:
When available, a tracking number will be emailed to you once your order has been shipped so you can follow your package’s delivery progress online.
Shipping Multiple Orders:
Orders placed on the same day cannot be combined for shipment.
Shipping to Multiple Locations:
We currently do not offer split shipping to multiple addresses within one order. To ship to different locations, please place separate orders for each address.
Address Changes:
Address changes are not possible once an order has been processed for more than 4 hours. If you need to update your shipping details, please contact us at contact.hilateeca@gmail.com within this 4-hour window after placing your order.
Customs Fees and Potential Delays:
Some countries may apply customs duties, taxes, or import fees determined by local authorities. These charges are the buyer’s responsibility. Please note that international shipments may also experience customs-related delays, which are beyond our control. For more information, kindly contact your local customs office.
Email Support: contact.hilateeca@gmail.com